Welcome to Squared Away ("Squared Away," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Squared Away website, applications, and related services (collectively, the "Service").
Squared Away is an operations platform that helps businesses create recurring checklists (daily, weekly, or monthly) that reset on schedule, assign work to a team, and track completion. On the Pro plan, the Service also includes time and attendance: clock in and out, breaks, timecards, shift and timecard approvals, exceptions, and payroll export.
Accounts use three roles — owner, manager, and staff — with different permissions. New signups receive a 14-day trial. After the trial, paid plans are Basic (core operational checklists and related features) and Pro Team (adds team management, attendance approvals and reports, and payroll export). Plan details shown at signup or in the product control what you can access.
Your use of the Service is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your information.
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.
If you create or use an account on behalf of a business or organization, you represent that you have the authority to bind that organization to these Terms.
You are responsible for:
You are responsible for ensuring that only authorized individuals have access to your account.
New accounts start with a 14-day trial. After the trial, continued use of paid features requires an active paid subscription (Basic or Pro Team, as selected).
Subscriptions automatically renew unless canceled before the next billing period.
You may cancel at any time through your account billing settings or Stripe. Cancellation stops future charges; access continues through the end of the current billing period (or remaining trial, if still on trial).
Unless otherwise required by law, fees already paid are non-refundable.
We reserve the right to change subscription pricing in the future. Any pricing changes will apply only to future billing periods after reasonable notice.
You agree not to:
You retain ownership of the information you submit to Squared Away, including checklists, completion records, team roster and role assignments, time punches, breaks, timecards, approvals, and related operations data.
By using the Service, you grant Squared Away permission to store, process, transmit, and display your data solely as necessary to provide, maintain, secure, and improve the Service.
Squared Away is a software tool. It does not provide legal, tax, employment, or payroll advice. You remain responsible for complying with wage-and-hour and other laws that apply to your business, and for how you use reports or exports.
You are responsible for:
Squared Away and its software, branding, logos, designs, graphics, text, documentation, and other content are owned by or licensed to the operator of Squared Away and are protected by intellectual property laws.
These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Service solely for its intended business purposes.
Nothing in these Terms transfers ownership of our intellectual property to you.
We strive to keep the Service available and reliable.
However, we cannot guarantee uninterrupted or error-free operation. The Service may occasionally become unavailable due to:
We may modify, suspend, or discontinue features at any time.
Squared Away relies on third-party providers, including Stripe for payment processing and subscriptions, hosting and PostgreSQL database infrastructure for the application and stored data, and email providers for transactional messages such as password reset and contact-form replies.
Your use of those third-party services may also be governed by their own terms and privacy policies.
Squared Away is not responsible for the content, policies, or practices of third-party services.
We use reasonable administrative, technical, and organizational safeguards designed to protect customer information.
However, no website, network, or online service can be guaranteed to be completely secure.
You acknowledge that you use the Service at your own risk and are responsible for protecting your own login credentials and devices.
From time to time we may offer beta, preview, or experimental features.
These features are provided "as is" and may be modified, suspended, or discontinued at any time without notice.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SQUARED AWAY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SQUARED AWAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR LOSS OF GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
IF LIABILITY CANNOT BE EXCLUDED, OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO SQUARED AWAY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT THAT GAVE RISE TO THE CLAIM.
Squared Away will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet outages, power failures, labor disputes, cyberattacks, governmental actions, or failures of third-party infrastructure or service providers.
You may stop using the Service at any time.
We may suspend or terminate your account if:
Termination does not relieve you of obligations incurred before termination.
If you provide comments, suggestions, ideas, or feature requests regarding Squared Away, you grant us a perpetual, worldwide, royalty-free right to use, modify, and incorporate that feedback without compensation or obligation to you.
We may update these Terms from time to time.
Updated versions become effective when posted on this page unless otherwise stated.
Your continued use of the Service after updated Terms become effective constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Squared Away regarding your use of the Service and supersede any prior agreements or understandings relating to the Service.
If you have questions about these Terms of Service, please contact us. We will make reasonable efforts to respond to legal and support inquiries in a timely manner.
Operator: Jose Luis Martinez Jr
Business: Squared Away
Email: getsquaredaway@zohomail.com
Website: https://www.sa-hq.com